About imposters, supercycles, debugging, and frameworks.Continue reading on UX Collective »

Accepting and learning to deal with politics can propel you forward in your achievements, but ignoring it can stall your career.Many depict politics as a chess game… but have you ever wondered if both are playing on the same side of the board or different ones? (Source)As someone who has worked in several organizations, workplace politics is very familiar — situations...

DESIGNThe story of touch-tone keypads.Telephone illustration by the author.Every time you pick up your mobile phone to make a call you’re presented with the layout below. But has it ever occurred to you to wonder why the numbers are arranged like this? Or why the calculator on your phone is arranged in the opposite direction?It turns out that the reasons...

Revisiting: button placements.Continue reading on UX Collective »

The dos and don’ts of price rise emails.Two months ago, I started virtual cycle trainer Zwift to help train for a triathlon.At the time, it was raining outside, it was cold, and my bike had gathered so much dust from lack of use.If you don’t know Zwift, think Peloton for cycling keen beans.For £12.99 a month, it was super cheap for the value.However,...

The ethics of an interface which simulates 100% confidence on a product which is anything less than 100% accurate.Scene from Christine (1983)In this week’s OpenAI “Spring Update” video they showed their new product called GPT-4o, pronounced “For? Oh…”The presentation includes a series of smartphone demos where GPT-4o was spoken to and shown things via...