“The servant-leader is servant first, it begins with a natural feeling that one wants to serve, to serve first, as opposed to, wanting power, influence, fame, or wealth.” — Robert K. Greenleaf, creator of servant leadership. Servant leadership is about focusing on your team's needs first and supporting them. This way of leading creates better...

Ever make a BIG mistake and immediately regret it? A friend tweeted today that a founder he had passed on investing in asked for feedback only tell him to "f--- off" on the feedback call. Don't do that. Feedback is a gift, even if it isn't always delivered in the nicest packaging. In today's edition, we show a counter example to...

“Hi - Thanks for coming in to meet the team last week. Unfortunately…” Ah those dreaded words, “Unfortunately…we’re not going to be moving forward with your candidacy for the role.” Interviewing for a management position can feel like a brutal obstacle course. You need to demonstrate your leadership skills while explaining how you'll hit...

"I wish I'd done this weeks ago..." That's what went through my mind as I reviewed applicants for a Virtual Assistant role I just opened on Upwork. It turns out, many of the VAs not only have the skills to do the work I know has been backing up and taking up too much of my time, but they also have experience doing things that I really...

Let's face it — hiring the wrong manager can be an absolute nightmare. Not only does it drain your team's productivity and morale, but it also takes a serious hit on your bottom line. The United States Department of Labor estimates that making a poor hiring decision can cost you nearly a third of that employee's first-year salary. And it gets...

Praise costs you nothing, but can deliver huge results. Everyone likes hearing they've done a good job, especially when they really put in extra effort. That's why we so frequently talk about it both in this newsletter and on the Lighthouse blog. And in these week's edition, we have a great write in Ask Lighthouse question about praise,...