The Appcues Customer Engagement Blog
The Appcues Customer Engagement Blog covers everything from user onboarding strategies to product launch best practices. Discover the latest here.
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1 article/week
14 customer retention metrics to track & how to measure them
Here are the most important customer retention metrics that you should be measuring right now & tips on how to get started.
Fri Sep 13, 2024 21:56
3 engagement strategies that make customers feel like one in a million
Learn how to deliver personalized, 1:1 customer experiences that scale. Use these 3 scalable customer engagement strategies to level up your low-touch, high-volume customer engagement model and make every user feel like your favorite customer.
Thu Sep 12, 2024 00:52
5 examples of in-app resource centers for SaaS
Fri Aug 23, 2024 00:10
In-App Resource Centers: What to include to support users better
Wed Jul 24, 2024 18:38
Introducing Launchpads: Your sophisticated in-app resource center
Wed Jul 24, 2024 18:38
Big, bold UX—using modal windows for in-app user engagement
Using some of the best modal window examples from mobile and web, we'll explain how to use this UI pattern correctly for user onboarding, feature announcements, in-app user engagement. Because there's a fine line between being big and bold, and downright annoying.
Wed Jul 17, 2024 21:12
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