In a recent conversation between EHL professor Ian Millar and Pedro Torres, founder of Youverse, they explored the multifaceted concept of digital identity within the hospitality industry. Torres provided a comprehensive explanation of digital ident...

Introduction Businesses are embracing personalization and even micro-personalization. Examples include implementing concierge service to help guests plan their trips, customizing marketing messages, and availing the guest’s favored type of coffee in...

Travel in 2024 and beyond In 2024, the travel sector has been breaking boundaries. Through March 2024, consumer spending on travel remains strong, and passenger traffic has soared. Mastercard Economics Institute anticipates this momentum will contin...

In 2024, the Dominican Republic has emerged as one of the top choices for outbound leisure travelers from the U.S. and Canada. This Caribbean gem has captured the hearts of travelers with its stunning beaches, rich culture and affordable vacation pa...

The American hospitality titan unveiled interior renders of the 790-foot Ilma on Tuesday. The “superyacht,” as Ritz-Carlton calls it, first hit the water at the Chantiers de l’Atlantique shipyard in Saint-Nazaire, France, last September, with her de...

PTM Partners and DoveHill Capital Management are proud to announce that Moxy St. Pete will open this summer, under management from the Wurzak Hotel Group. Located on Central Avenue, one of the most vibrant streets in Florida, the hotel will open as ...